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3.8
3.8 out of 5 stars (based on 50 reviews)
Excellent52%
Very good22%
Average0%
Poor4%
Terrible22%

very pushy

January 31, 2025

I went in for a Botox consult some months ago and had a very poor experience. First of all, I had asked specifically for Botox and not other neurotoxins due to insurance coverage and they told me over the phone they have Botox. Upon arrival they tried to give me a different neurotoxin without informing me. I noticed the bottle was different and proceeded to ask, at which point they became very pushy and tried to convince me to get the other neurotoxin even though I did not want it. The actual consult with the older nurse didn’t involve any actual consulting. She just kept trying to upsell their packages to me and only talked about money the whole time, with zero discussion of the actual procedure and drug. The front desk staff were nice but that was the only good part of this visit.

Hamna Syed
Verified

coming back for more treatments!

January 31, 2025

I had an amazing experience with Martina and Ramona! They were both so professional, kind and understanding. They took the time to answer all of my questions and concerns with a positive attitude. I highly recommend them and will definitely be coming back for more treatments!

Eugene Jackson
Verified

Nurse Amanda is fantastic

January 31, 2025

Nurse Amanda is fantastic at her craft! So professional, kind, skillful and provides wonderful holistic care. I feel rejuvenated and beautiful. Thank you Nurse Amanda!

Kitty Yin
Verified

upsell was insane

January 31, 2025

I came here with a Groupon. I was on time for my appointment and had to wait an hour. I got lip filler and it looked ok but bumps were obvious which was irrelevant since it was all gone by two weeks they obviously watered down my stuff because I paid with Groupon. Why honour it then? Get off Groupon. I use it to test out places and then I return and am willing to pay full price. Also the upsell was insane.

Stef S
Verified

NO RESULTS, do not book them.

January 31, 2025

Their employee Romana asked me to take down my review and offered 3 complimentary sessions to analyse my hair growth before I can decide to continue with them. I insisted to keep the reviews and remove it once I am satisfied with the services as it was my honest review. She forced me to put it down Asap if I want the complimentary sessions. I took it down. However, She left the company that week and didn’t put any notes about it. And I called in to book my appointment, they kept me hanging. It’s been more than 3 months, I kept my calm and gave them time to look for the report and book me in then. Every time, I call, the front end staff assures to call back but never reverted back. This is a huge amount that I have paid for full body yearly package. They do not care about your hard earned money. No worth.

Titiksha Singhal
Verified

super friendly

January 31, 2025

New You Queen St is amazing! Kaitlyn at the front desk was super friendly and informative, and Liga made my first laser hair removal experience comfortable and professional. Highly recommend for all your aesthetic needs!

Lila Turner
Verified

very good result

January 31, 2025

I did some fat freezing 3 sessions in my abdomen and i saw a big result. I mean a very good result. And thanks for my technician Teline for the good treatment very nice and kind.

Tokyo Jose
Verified

couldn’t be happier

January 31, 2025

I had the pleasure of receiving filler injections from Martina and I couldn’t be happier with the results! She is so skilled, knowledgeable, and takes the time to really listen to what you want. The whole process was quick and painless, and the results are amazing. I highly recommend Martina and New You Queen Street for any of your cosmetic needs. Thank you so much!

Audrey Bryant
Verified

FRAUD ALERT | MARKETING SCAMMERS

January 31, 2025

I went in for lip fillers with a “50% off” promo but ended up paying $500 for uneven lips that didn’t heal properly. When I reached out to fix them, they wanted to charge me again, even though I already paid for the service. They also misrepresented their patient numbers and didn’t take accountability for their mistakes. I felt scammed and couldn’t even unsubscribe from their emails. I wouldn’t recommend this place to anyone.

Kay C
Verified

really nice and professional

January 31, 2025

I have been going to New You Queen location for about a year now for my laser hair removal and overall it has been a great experience. I have seen very good results, and I am really happy with it. I would, and have recommended this place to a few friends. The staff at New You Queen is really nice and professional.

arshia edalat
Verified

Overview

  • City
  • Clinic Contact Number
    18887011467
  • Website
    https://newyouspas.com/locations/queen-st/
  • Address
    248 Queen St W, Toronto, ON M5V 1Z7, Canada

About

New You Cosmetic Centres are renowned medical aesthetics spas offering clients high-quality, cutting-edge services. From BodySculpting to Laser Hair Removal, New You provides a wide array of treatments designed to help clients look and feel their best. With a focus on innovative solutions, they deliver personalized care tailored to individual needs. Boasting several convenient locations across the GTA, New You has performed over a million procedures, demonstrating their commitment to excellence and client satisfaction. Their goal is to help every client feel confident and great in their own body.

Services Provided

Face Aesthetics
  • Acne & Scar Treatments
  • Anti-Aging Treatments
  • Double Chin & Jawline Contouring
  • Eye Rejuvenation
  • Facial Contouring & Lifting
  • Injectable Treatments
  • Laser & Light Therapies
  • Lips Treatments
  • Pigmentation & Skin Tone Correction
  • Pore & Texture Refinement
  • Skin Rejuvenation (Chemical Peels, Facials)
Body - Non-Surgical
  • Body Contouring (Fillers, Coolsculpt, Etc.)
  • Cellulite Reduction
  • Fat Reduction Injections
  • Laser Hair Removal
  • Muscle Toning
  • Non-Surgical Butt Lift
  • Scar Revision Treatments
  • Skin Tightening
  • Stretch Mark Treatment
  • Vein Treatments
Dermatology
  • Dermatology
Hair Treatments
  • Hair Treatments
Intimate Wellness
  • Intimate Wellness
IV Drips
  • IV Drips

Location

Verified User Reviews

very pushy

January 31, 2025

I went in for a Botox consult some months ago and had a very poor experience. First of all, I had asked specifically for Botox and not other neurotoxins due to insurance coverage and they told me over the phone they have Botox. Upon arrival they tried to give me a different neurotoxin without informing me. I noticed the bottle was different and proceeded to ask, at which point they became very pushy and tried to convince me to get the other neurotoxin even though I did not want it. The actual consult with the older nurse didn’t involve any actual consulting. She just kept trying to upsell their packages to me and only talked about money the whole time, with zero discussion of the actual procedure and drug. The front desk staff were nice but that was the only good part of this visit.

Hamna Syed
Verified

coming back for more treatments!

January 31, 2025

I had an amazing experience with Martina and Ramona! They were both so professional, kind and understanding. They took the time to answer all of my questions and concerns with a positive attitude. I highly recommend them and will definitely be coming back for more treatments!

Eugene Jackson
Verified

Nurse Amanda is fantastic

January 31, 2025

Nurse Amanda is fantastic at her craft! So professional, kind, skillful and provides wonderful holistic care. I feel rejuvenated and beautiful. Thank you Nurse Amanda!

Kitty Yin
Verified

upsell was insane

January 31, 2025

I came here with a Groupon. I was on time for my appointment and had to wait an hour. I got lip filler and it looked ok but bumps were obvious which was irrelevant since it was all gone by two weeks they obviously watered down my stuff because I paid with Groupon. Why honour it then? Get off Groupon. I use it to test out places and then I return and am willing to pay full price. Also the upsell was insane.

Stef S
Verified

NO RESULTS, do not book them.

January 31, 2025

Their employee Romana asked me to take down my review and offered 3 complimentary sessions to analyse my hair growth before I can decide to continue with them. I insisted to keep the reviews and remove it once I am satisfied with the services as it was my honest review. She forced me to put it down Asap if I want the complimentary sessions. I took it down. However, She left the company that week and didn’t put any notes about it. And I called in to book my appointment, they kept me hanging. It’s been more than 3 months, I kept my calm and gave them time to look for the report and book me in then. Every time, I call, the front end staff assures to call back but never reverted back. This is a huge amount that I have paid for full body yearly package. They do not care about your hard earned money. No worth.

Titiksha Singhal
Verified