Privacy Policy

Effective Date: 05/28/2024

Verified Care is the registered trade name of Novoguard LLC, a business incorporated in the state of Wyoming, USA. As a premier online review platform for aesthetic medical clinics, Verified Care is dedicated to providing you with honest and reliable reviews to help you make informed beauty choices.

Your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.verifiedcare.co, use our services, or interact with us in other ways.

By accessing or using our platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information:

Name: For identification and personalization of your reviews.

Email Address: To communicate with you regarding your reviews and platform updates.

Phone Number: To communicate with you regarding your reviews and platform updates.

Photos: Optional uploads to showcase before-and-after results, enhancing review credibility.

Location Data: With your consent, to help you find and recommend clinics in your area.

b. Non-Personal Information:

Usage Data: Information about how you use our website, such as pages visited, time spent, and interactions.

Technical Data: IP address, browser type, device information.

2. How We Use Your Information

To Facilitate Reviews: Collecting your information helps us verify the authenticity of your reviews.

To Improve Services: Analyzing usage data to enhance our platform’s functionality and user experience.

To Communicate: Sending updates, newsletters, and notifications related to your account or our services.

Compliance: Following up with you if more proof is required to verify the truthfulness of your review.

3. Data Sharing and Disclosure

No Third-Party Sharing: We do not sell or share your personal information with third parties, except as required by law or to protect our rights.

Service Providers: We may share data with trusted service providers who assist us in operating our platform, under strict confidentiality agreements.

Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or court order.

4. User Control Over Information

Consent: By submitting a review, you consent to our collection and use of your data as described in this policy.

Access and Correction: You can access, correct, or delete your personal information by contacting us at contact@verifiedcare.co.

Opt-Out: You can opt-out of receiving promotional communications by following the unsubscribe instructions in our emails.

5. Data Security

Encryption: We use industry-standard encryption to protect your data during transmission and storage.

Access Controls: Only authorized personnel have access to your personal information.

Regular Audits: We conduct regular security audits to identify and mitigate vulnerabilities.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Regional Compliance

We are committed to protecting your personal information and ensuring compliance with data protection laws across the regions we operate. Below is an overview of how we adhere to these regulations:

United States (US)

California Consumer Privacy Act (CCPA):

User Rights: California residents have the right to know what personal information we collect, how we use it, and the right to request deletion of their data.

Implementation: Users can submit requests for data access or deletion anytime via contact@verifiedcare.co.

Non-Discrimination: Users exercising their CCPA rights will not face discrimination in service quality or pricing.

Children’s Online Privacy Protection Act (COPPA):

Age Restriction: Our platform is not intended for children under 13. We do not knowingly collect personal information from minors.

Parental Controls: If we become aware that a minor has provided personal information, we will take immediate steps to delete such data to comply with COPPA.

United Kingdom (UK)

UK Data Protection Act 2018:

Lawful Processing: We ensure all personal data is processed lawfully, fairly, and transparently.

Data Minimization: Only necessary data is collected for specified purposes.

User Rights: UK users can access their data, request corrections, and demand deletion by contacting us at contact@verifiedcare.co.

European Union (EU)

General Data Protection Regulation (GDPR):

Consent: We obtain explicit consent for data collection, especially for sensitive information.

Data Access and Portability: Users can access their data and request its transfer to another service.

Right to Erasure: Users can request the deletion of their data under specific conditions.

Data Protection Officer (DPO): Although not required for our current operations, we ensure that our team is knowledgeable about GDPR requirements to manage compliance effectively.

Breach Notification: In the event of a data breach, we will notify affected users within 72 hours as mandated by GDPR.

User Rights: EU users can access their data, request corrections, and demand deletion by contacting us at contact@verifiedcare.co.

Asia

Singapore: Personal Data Protection Act (PDPA):

Consent: We obtain consent before collecting, using, or disclosing personal data.

Access and Correction: Users can request access to their data and request corrections as needed by contacting us at contact@verifiedcare.co.

Data Usage: Personal data is used solely for the purposes stated at the time of collection.

Data Protection: We implement measures to protect personal data from unauthorized access and breaches.

Local Compliance:

Country-Specific Laws: We continuously research and comply with specific data protection laws in each Asian country we operate in, ensuring full legal compliance.

8. Cookie Policy

We use cookies to enhance your experience on Verified Care. Cookies help us understand how you use our website, improve our services, and personalize your interactions. By using our site, you consent to our use of cookies as described in this policy.

Types of Cookies We Use:

Essential Cookies: Necessary for the operation of our website.

Performance Cookies: Collect information on how you use our site to help us improve its performance.

Functional Cookies: Remember your preferences and settings.

Advertising Cookies: Used to deliver relevant ads to you.

Managing Cookies:

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this Privacy Policy periodically for any changes.

10. Accessibility Statement

Verified Care is committed to ensuring accessibility for all users, including those with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) and continuously improve our website’s accessibility features. If you experience any issues accessing our platform, please contact us at contact@verifiedcare.co.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@verifiedcare.co

Address: Novoguard LLC, 30, North Gould Street, Sheridan, WY.